Yes, we absolutely meet AAFCO standards! Our Puckin' Crazy Chicken Feast is
formulated to exceed the nutritional requirements established by AAFCO for all life stages of cats. This means your feline friend gets 100% complete and balanced nutrition from our food alone.

We always encourage open communication with your veterinary team! Since your vet
has a detailed understanding of your cat’s unique health history—including any known
allergies, kidney issues, or chronic conditions—they are the best resource for
personalized diet changes.

We strongly recommend checking our ingredient list against any known allergies your cat has. Our food is high-quality, but if you have any lingering concerns or questions about a specific health condition, please feel free to reach out to our dedicated support team at support@crazygoodcatfood.com for more clarity.

Our food is certified "Complete and Balanced." This isn't just a marketing phrase—it means our food is rigorously formulated to exceed the nutrient profiles set by the AAFCO (Association of American Feed Control Officials) for all feline life stages. Essentially, it guarantees that Puckin' Crazy Chicken Feast contains every single vitamin, mineral, and nutrient your cat needs to be happy and healthy, preventing the gaps that often occur in homemade diets.

Absolutely, and it’s especially beneficial for senior cats! When our freeze-dried pucks are rehydrated, the increased moisture content provides crucial support for kidney health and urinary function, which becomes increasingly vital as cats age. Additionally, the food retains its natural essential fatty acids (Omegas), which are vital for supple joints, better mobility, and a shiny coat—all of which directly contribute to your senior cat's vitality and comfort.

Yes - it could be a delicious, highly nutritious training reward or a savory
meal topper for dogs to boost their protein and Omega-3 intake. Just make sure
your dog's primary diet remains a complete and balanced food formulated for
canines.

We keep it simple, clean, and carnivore-focused: Chicken with bone, chicken liver, chicken heart, pumpkin, egg, natural flavor, carrot, fish oil, cranberry, kelp meal, minerals (zinc amino acid complex, iron amino acid complex, copper amino acid complex, manganese amino acid complex), taurine, mixed tocopherols (preservative), and vitamins (niacinamide, riboflavin, pyridoxine hydrochloride, folic acid), vitamin E supplement.

Yes! We want to make feeding the best food easy and affordable. You can save time and money by choosing the"Subscribe & Save"option on the product page and selecting your ideal delivery frequency (e.g., every 4, 6, or 8 weeks). You'll receive a discount on every order, and you have total control—you can easily modify, pause, or cancel your subscription at any time right from your account dashboard.

You'll find23 to 25 pucks in every bag 👀. While we provide a detailed guideline on the back of the bag for feeding Puckin' Crazy Chicken Feast as a complete meal, remember that the actual amount your cat needs depends on their unique metabolism and activity level—especially how many times they get the 'zoomies'! Always adjust the portion size based on your cat's weight and energy needs.

We are extremely proud to say that all of our cat food is made right here in the United States 🇺🇸. We use farm-raised, humanely harvested quality protein primarily sourced from the US, combined with high-quality, globally sourced ingredients. Our commitment is to real meat as the first ingredient, and we absolutely never use artificial preservatives, colors, or flavors. For the full transparency, you can always check the detailed list in the "Ingredients & Nutrition" tab on the product page.

Don't worry, we're here to help! Just send a quick note to support@crazygoodcatfood.com, and we’d be happy to troubleshoot your order right away.

Yes, we collect sales tax only in accordance with all local, state, and federal requirements.

Yes, signing up for a subscription means you are billed immediately at the time of
checkout for your first order, and then automatically for all future recurring orders
based on your selected frequency. You can easily manage, update, or cancel this at any
time through your account

You can manage your subscription by logging in with the email you used during
checkout. If you are having trouble logging in, please try these simple steps:

1. Double-check that you are signing in with the exact email you used to create your subscription.
2. Try clearing your web browser's history and cookies.
3. Switch to a different web browser.
4. Check your spam/junk folder for any account-related emails.

We designed our subscription to be flexible for you! You can easily make these changes
at any time:

• Adjust your delivery frequency (request food sooner or delay an order).
• Swap products and case sizes.
• You can pause at any time. Your subscription will pause until the selected date you choose, after which it will automatically resume.
• You can cancel at any time.

It's prep time! Here’s how you can serve up some carnivore gold:

1. Operation Crumble:Smash a few pucks into a bowl.
2. Hydration Station: Add lukewarm water to create a nutritious, meow-gical gravy.
3. The Slow Sell: Transition slowly to raw over 7–10 days (don't rush royalty—
   gradual change prevents tummy upset).
4. Bribery Works: Use dry puck bits as high-value treats for instant loyalty and
   introduction to the flavor.
5. Wash Up: Remember to wash the bowl and your hands after handling raw food.

What’s great about freeze-dried raw is its stability!

• Unopened: Store the sealed bag in a cool, dry place until the best-by date
  (typically up to2 years).
• Opened: Once opened, always reseal the bag tightly and store it in a cool, dry
  place, away from heat or direct sunlight.

Since our cat food is freeze-dried raw, it has a fantastic, natural shelf life!

• Unopened:An uncompromised, sealed bag of CatCrazy Puckin' Crazy Chicken Feast is guaranteed fresh for 2 years from the date of manufacture. This exceptional stability is due to our freeze-drying process and the use of natural Mixed Tocopherols(Vitamin E) to keep the healthy fats stable.
• Opened: We recommend using the food within 30 days of opening. Although freeze-dried food is stable, we want you to maintain maximum flavor and potency—especially the crucial Omega-3s from the fish oil.

We completely understand that some cats have very particular tastes! That's why we offer a "Picky Eater Promise" on your very first bag. Switching to any new food takes time and patience—you must mix our food with your cat's current food over 7 to 10 days, slowly phasing out the old diet. If, after a proper transition, your cat is still not enjoying the food, please contact our support team within 30 days of purchase, and we will be happy to assist you with a solution.

We work fast to get the feast to your felines! All orders are processed within 1-2 business days. Once shipped, our standard delivery typically takes 5-7 business days to arrive. You'll receive a shipping confirmation email with a tracking number as soon as your order is out the door!

We process orders quickly to ensure fast delivery. If you need to change or cancel, please contact us at support@catcrazystore.com immediately. If the order has not yet been shipped, we will absolutely accommodate your request. If it has already shipped, you may need to initiate a return once the package arrives.

We love hearing from you! Whether it's a glowing review or constructive feedback,
please reach out to us at support@crazygoodcatfood.com—we read every message.